FREQUENTLY ASKED QUESTIONS

I LOVE THESE SHOES! HOW MUCH DO THEY COST?
Shoe type Starting Price
Flats $190
Sandals $240
I’M SO EXCITED! HOW LONG WILL IT TAKE TO GET MY SHOES?
As all our shoes are handmade to our customers' exact specifications, all shoes approximately take 6-8 weeks.
WHAT IS YOUR RETURN POLICY?
Please read here for our return policy.
I’M A SKEPTIC – WHERE CAN I GO TO SEE YOUR SHOES AND MATERIALS?
If you'd like to see any of our silk swatches, we can send you those in the mail. Just contact us and let us know which colors you'd like to see. We are happy to provide this service free of charge!  
WHERE DO YOU SHIP?
We ship worldwide. Wherever you are, we can get your shoes to you!
HOW MUCH DOES SHIPPING COST AND HOW LONG DOES IT TAKE?
Shipping in the US is FREE. Free? Yes, free! International shipping is only $25. Regular shipping takes approximately 5-7 business days. Expedited shipping costs within the US is $25 and takes approximately 1-2 days. We ship using FedEx. Remember, all shoes (except rush orders) take approximately 6-8 weeks from the time you place your order until we ship your shoes.
HOW DO I KNOW WHAT SIZE SHOE TO ORDER?
We run very true to size so your best bet is to order the size you buy the most. For more help please refer to our size chart.
I WANT TO MAKE SURE I ORDER THE CORRECT ORDER AND PLATFORM HEIGHT, HOW DO I MEASURE THAT?
CAN YOU DO WIDE/ NARROW SHOES?
We offer all shoes in wide (C) and narrow (A).  During checkout (step #5) there will be a place to input additional notes -- simply comment there that you'd like a wide or narrow.
I HAVE REALLY BIG/SMALL FEET — WHAT IS YOUR SIZE RANGE?
We can easily go as small as a 35 and as large as a 42. Select styles can be done as small as size 33 or as large as 43. We’re happy to work with you! Please contact us to discuss your exact needs.
I‘M GETTING MARRIED AND AM NOT WOWED BY THE BRIDAL SHOES THAT ARE BEING OFFERED, CAN YOU MAKE SOMETHING SPECIAL?
Congratulations! And of course we can make your wedding shoes! Check out our beautiful bridal sections in both “buy it now” and “product gallery” for easy selections and inspiration. Keep in mind, we can create any shoe on the site in a neutral, white or metallic color. If you still don’t see what you want, contact us and we can discuss additional options.
CHAT WITH A STYLIST!